The enquiry team strives to ensure that your experience with Sutton Coldfield Surveyors is as pleasurable and efficient as possible. We take pride in the responsiveness of our team's customer service and the organisation of the team's admin.
A few of our hard working staff that make it all happen:
When Richard is travelling around from survey to survey and unable to answer the phone, Chloe and her team are on hand to answer any questions or to take any enquiries from you.
The enquiry team is managed in a way that ensures that our service is coherent and stress free; they do their best to answer any possible answers that you may have.
Ellis has a natural affinity for customer service and is always available to assist you. Not only is he a top-notch administrator, he has a vast knowledge of surveys and valuations.
It is Ellis' commitment and support that allows Richard to focus on your surveys, and therefore give you the best service possible.
Clients often have questions about their surveys. This can be difficult sometimes as Richard is often out on site and so he is unable to answer questions immediately. Bill is a trained surveyor and is always available to answer any questions that you may have.
What is rising damp? How long does it take for a survey to be issued? Is my house vulnerable to structural movement? Just ask Bill.